Each dog is unique, and grooming time can vary depending on their comfort and needs. I focus on providing a gentle, stress-free experience, taking extra time to ensure your dog feels safe and relaxed. For dogs with overgrown or matted coats, I sometimes give them a break to run around in the garden during longer sessions, ensuring they get a chance to relax and enjoy their time here.
If a dog’s coat is matted, the most comfortable option is often to shave the mats, as brushing them out can be painful. There will be an extra charge for matted dogs (visible during booking) due to the additional time and care required. If you prefer to keep the coat long, we can attempt gentle brushing, but only for a limited time to minimise discomfort for your dog. If brushing isn’t effective, we will contact you to discuss and seek your permission to proceed with shaving.
For optimal health and comfort, we recommend grooming every 6 weeks. This routine helps prevent matting, keeps the coat and skin healthy, and reduces shedding. I recommend booking your next appointment in advance as my schedule can fill up quickly.